Colour, FAQ's
THE COLOUR OF CHI
The most important things to know about any colour service
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Colour Tests
A colour test MUST be completed 48hrs before a colour appointment. We reserve the right to refuse an appointment if the test is not passed satisfactorily For your safety and comfort we take every precaution to ensure you enjoy your new colour. Even if you have applied colour successfully in the past, it is much safer to test on a regular basis and at key stages such as changing salons. The Allergy tests are quick, easy and non invasive. See more details about the tests we perfom below
Under 18's Hair Colour
All Under 18's MUST have parental consent before a colour appointment can commence. Please contact our reservations team for information on how to do this quickly and easily. We reserve the right to refuse an appointment if consent is not provided beforehand. Please Note: We do not apply colour to under 16 year olds. These are salon directives based on the advice from manufacturers and insurers to help best protect our customers and our staff.
Colour Corrections & Refreshing
For all pre-coloured or pre-treated hair... Even though we opt for OWAY Colour which aims to reduce the amount of chemicals involved and also introduces more naturally derived ingredients. These still have to work in conjunction with any products still residing on the hair canvas. Always aiming to achieve beautiful results. Hair colour services are a technical science. The more accurate information we have the better the advice, planning and creativity we can deliver for you to enjoy.